"A NEW girl has just moved into call centre management, and she sounds as if she's pretty good at her job.

Her name is Holly Connects, and she is the next generation infrastructure for telephony and speech recognition solutions for carriers, managed services and large enterprises.

Holly's voice platform has been bundled with Vicorp's xMP service creation software so that she delivers a highly flexible, feature rich and affordable telco-grade solution designed for multiple voice self service applications.

This allows businesses to provide over the phone self-servicing to customers using touchtone or speech recognition.

Taking six years to develop, over the next 12 months the system is projected to field over a billion calls into international businesses, where she is already hard at work with leading telcos and other organisations such as Vodafone UK, Vodafone Australia, Telstra, Unwired, US Airways, Qantas and Powertel."

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